Hear directly from Our Customers
Testimonials
Impressed with your professionalism and ability to deliver on time and in budget.
“Thank you so much for all you have done to make Chalet Beranger so beautiful. I totally love it and am so impressed with your professionalism and ability to deliver on time and in budget. I really appreciate all your hard work and can’t thank you enough.”
Nikki Craven
Chalet Owner - Les Houches
Seamless concierge, everything-just-works. Kudos to Mimi from the Pangea Team.
"Among the best chalet we stayed in thus far. Modern, spacious, clean, seamless concierge, everything-just-works. Kudos to Mimi from the Pangea Management Services team."
M.Wong
Singapore
I felt completely confident in their ability to manage the renovation of our chalet.
“After buying a property in Chamonix in need of major renovation I was delighted to meet Justin and the Pangea team and felt completely confident in their ability to manage the renovation of our chalet. Justin is very detail focussed in terms of delivery and budget. He is also very knowledgeable about the local laws and key risks involved in a large renovation project and always worked diligently to manage these. Half way through the project we were confronted with the coronavirus pandemic. Pangea were careful to manage the ongoing site works within the rules of social and distancing whilst ensuring everyone remained safe. They totally took the stress out of a very stressful situation.”
Nicola Cottrell
Owner
Very professionally guided a number of renovations with our chalet.
"Pangea has been looking after our interests for our chalet in Chamonix for years. Agreements are always kept. Contact with Mimi and Justin is very good and pleasant. Pangea has very professionally guided a number of renovations with our chalet with always professional companies."
Henk and Greet van der Worp
Owners
Truly grateful and couldn’t have done it without you all.
"I would like to put my thanks in writing. It’s been a big project, in a tricky time. James and I are truly grateful and couldn’t have done it without you all."
Fiona
Owner
The quality of the work is exceptional.
"Justin and his team did an incredible job on our renovation. It was completed on time and within budget. Justin kept us informed at every stage. His attention to detail is fantastic which is what you need when you are not on site. The quality of the work is exceptional. We are delighted with the result which exceeded our expectations"
Mandy Stewart
Owner
Truly fantastic! A dream house!
"I returned last week to Manila but i wanted to first of express my gratitude for the amazing job you have done on the chalet. It is truly fantastic! A dream house! Everything was just so beautiful, comfortable and smart. A real stellar job guys!"
Mark Kooijman
Owner
Took the stress out of delivering the significant project.
"Justin and the Pangea team delivered a high quality renovation and refurbishment to our apartment. The project management was excellent, they took the stress out of delivering the significant project particularly for an owner living overseas. The initial briefing on estimated time and cost proved to be accurate, the regular updates were appreciated and the communication superb. The team were innovative and flexible when it came to our ideas and nothing was too much trouble. Justin held out high expectations several months ago but has comfortably exceeded them in every way. Pangea were professional and transparent throughout and a pleasure to deal with."
Mark Kooijman
Owner
Very high professional standards in every aspect of the work.
"Pangea promised transparency, integrity and professionalism in the way they manage renovation, and they delivered emphatically on all three for the major chalet renovation and extension we embarked on a little over a year ago. Justin sets very high professional standards in every aspect of the work, all the way from the planning and budgeting stages through all aspects of the build and finish. Consistently disciplined and proactive, he manages the many challenges of such an operation in a way that gives total confidence to the client, preventing potential problems from becoming more than just bumps in the road, and remaining fervently focused on budget and timeframe. We are incredibly happy not only with what he has achieved for us, but also with the personal and professional approach taken by Pangea all the way through."
Chris Lees
Owner
I felt at a five-star hotel within my own place.
"Thank you for the extraordinary support you and your organization have provided for our event at my home. I felt at a five-star hotel within my own place, which was thanks to you even more welcoming, and it was the engine of our meeting's success. I do not think I can describe the education, attention, and cleanliness of the staff involved in all the tasks you offered. I'm sure we will continue to cooperate for a long time and, I'm just as sure, that I will advise your company to anyone who will give me the chance. Thank you very much."
Tom
Chalet Owner - Les Praz de Chamonix
Pangea are awesome.
"Pangea are awesome. I have been using them for the past six years and they are my single contact for dealing with local government, utilities, maintenance, refurbishment and staffing of our chalet in Chamonix. This saves a huge amount of time and hassle and allows me to enjoy my time in the valley. I highly recommend them."
John Vlasto
Chalet Owner - Les Nants
Great advice, professional service and a top-quality finish.
"My apartment in central Chamonix needed a full renovation. After getting quotes from a few builders, I chose Pangea because: the quality of workmanship in their previous jobs was the best (they took me to see a few of their properties); I could tell from our initial discussions about ventilation and drainage that they had a lot of experience; and finally, their quote was clear and very thorough. What a great decision this turned out to be! Pangea impressed at every stage of the project: they provided a detailed project plan at the start, during the design phase they gave invaluable advice about what had worked well on previous projects, and once the build was underway they gave regular updates with photos. All the way through, their attention-to-detail and can-do attitude stood out. When I finally came to view the finished apartment, it looked even better than in the photos, and every visitor I've had has remarked about the great finish. If I do another renovation in the future, Pangea will be my first choice - highly recommended!"
Francis McKenzie
Apartment - Chamonix
Always a complete pleasure.
"We started working with Pangea to renovate and manage an old chalet that we purchased six months ago. They have helped us to transform it completely into what is now a bright, modern, and lovely chalet. We are hugely impressed with the finish of the works and the warm and professional level of service they have provided both on the renovation and on the property management. Working with them has saved us a tremendous amount of hassle and has always been a complete pleasure. We look forward to continuing our relationship for a long time!"
Spence & Nicolette
Chalet Owners
Attention to detail and professionalism is exceptional.
"Quite simply we wouldn't enjoy our time at our chalet as much were it not for Pangea. They have been by our side for a few years now and have given us the confidence to undertake substantial renovations and improve so many aspects of our lives here. Our chalet is always beautifully presented for our arrival, our car clean and fuelled, the hot tub hot and the wine on ice. Their attention to detail and professionalism is exceptional and we always know that our home in the Alps is in good hands"
Martin Reith
Chalet Owner - Les Nants
Our experience was amazing.
"We contracted Pangea Services to renovate our apartment in Chamonix. Our experience was amazing. The work commenced on time, finished on time and was completed within the agreed budget. It was quite daunting to have a project under way so far from home. However, Justin's detailed planning and regular reports kept us fully informed throughout the project. His attention to detail surpassed even our own attention to detail. The Pangea team all shared a commitment to the highest possible quality and we were delighted by all their work. We are delighted to commend Pangea Services to anyone seeking to have similar work carried out."
Denis Kaye
Apartment Owner - Chamonix
Professional efficient and very easy.
"We can unhesitatingly recommend the team at Pangea Throughout the project they were professional, efficient and very easy and straightforward to deal with. They took the time to listen understand the brief and sorted out any problems without drama They came up with good ideas and the execution was impeccable"
Reuben Berg
Chalet Owner - Chamonix
Our overall experience with Pangea was first class.
"Our Chalet looks fantastic, but it wasn't always the case. Just under a year ago we completed on a small chalet in Chamonix. We knew from the start that it needed a decent amount of renovation work and we also had a vision of how we wanted the end-result to look and work for us. We met Justin from Pangea in London and straight away it was obvious that he was experienced in both renovation and management and living and working in the Valley; taking his past property experience from London to the Alps. We had much fun going through the renovation plans many times to make sure that the end-result was right, as well as finding unexpected issues along the way. For example it became clear that the existing electrics were out of date and not up to standard. We also found damp issues and some generally poor quality work that had been previously done. However, none of this fazed Justin in the least. It became clear that it needed to be completely taken back to basics to then renovate from the core structure. We also wanted to be sympathetic to our neighbours who live close, while trying to keep the cost as reasonable. Some things in the valley can be extremely expensive relative even to London. Post completion Justin soon had the demolition team on site and within 2 weeks it had been stripped bare and carted away with a minimum of fuss. Over the next five months it was a hive of activity, walls were moved, floors dug up, ceilings changed, bathrooms were created and the whole chalet was transformed from a dated 1970s chalet to a sparkling up to date, functional and beautiful home. The space has been used to maximum effect and now flows well with the addition of a TV room and a dining area. The standard of workmanship and finish is impressive; we both insulated and re-clad many walls with wood which looks great. Bathroom tiling and sanitary ware were fitted to a very high standard. The electrics all now work well, with internal light sensors providing efficient usage and a new oil boiler providing just enough heat in all rooms. We always felt that Justin and his team were on top of the issues and a slew of regular emails and photos gave us the comfort that all was proceeding as planned and discussed. We never had any issues with any of the work carried out and Justin has a critical eye that steers the quality of the outcome and ensures that the customer is satisfied. We also had a UK carpenter make some internal wardrobes and bunk beds and this was never an issue in terms of the two teams working seamlessly together. Our staircase was handmade in the valley and looks fantastic, truly an original piece of work created from old wood. Our snagging list was never an issue and truly minor in the grand scheme of the work done. We are extremely happy with the outcome of our project and Justin took all of the pain out of the experience. It would be impossible to self-manage a project like this from London and the quality of the finish would be very different. I also feel that we got decent value for money working with Justin. From the beginning, we had a budget in mind and apart from changes that we had to make, whole new electrics, boiler, boot warmer spring to mind, I am sure that we came in on target. We still have some work to do outside the chalet and we look forward to working with Justin on these this year. It also should be noted that Mimi at Pangea was excellent in helping us sort out many of the issues with utility companies and the local authority. As non-French speakers, this could be a real issue for us. Our overall experience with Pangea was first class and I doubt if anyone else in the valley could have provided a better end-result and value for money. I would be very happy to recommend Justin and his team to anyone else embarking on a similar project."
Brian Martin
Chalet Owner - Plan des Prazs
A real pleasure to work with.
"Mimi was excellent in managing our guests and is a real pleasure to work with. I highly recommend her and the Pangea team for all your concierge needs."
Rupert Mitchell
Chalet Owner - Les Houches
Their advice has been invaluable.
"I am extremely impressed with the level of service which the team at Pangea provides. Friendly, professional and always on hand to sort out problems, I can relax and know that both our property and our guests are in excellent hands. In addition, their advice has been invaluable in helping us to increase our rentals. I would have no hesitation in recommending Pangea to anyone who owns a property in the area."
Janes Barnes
Apartment - Argentière
Totally hassle free for us.
"The transformation to the top floor of our chalet is amazing. It looks like it has been that way forever due to excellent design and carpentry. It was also totally hassle free for us, who live in a different time zone, principally because of Pangea's attention to detail and excellent ability to deliver!"
Lousia Mitchel
Chalet Owner - Les Houches
Outstanding service… an amazing Chamonix experience.
"Thank you for all your help this week during our stay at Chalet Peter Pan. You truly delivered outstanding service and we are most grateful for all your hard work and effort in delivering an amazing Chamonix experience for each member of our collective families."
Lee Georgs
Concierge Guest
Honesty, reliability & punctuality.
"Pangea have worked with me for several years now and I continue to be impressed by their work ethic. Honesty, reliability & punctuality are traits not easy to find in the valley but Pangea have them in abundance. I would highly recommend their services."
Daniel Khornal
Apartment Owner
A completely painless experience.
"We appointed Pangea to undertake the refurbishment of our Argentiere apartment and they didn't disappoint. We live in the UK so their "one-stop-shop" approach suited our requirement. They made the entire process a completely painless experience. Their project management and reporting kept us fully informed as the works progressed and the end-result provided a finish of exceptional quality. In addition, I would like to commend their property management team for their continued assistance resolving internet provider issues. This proved invaluable and would still be a problem to this day without their intervention!†I would have no hesitation in recommending Pangea to anybody looking to undertake refurbishment works of this nature remotely."
Anne Macartney
Apartment Owner - Argentière
Unfailingly positive and practical.
"Pangea provide outstanding services, particularly for overseas owners. They are proactive and adept at all things logistical: from construction projects, to cleaning, to wine selection. No task seems too difficult and they are unfailingly positive and practical. Couldn't do it without them!"
Laura King
Apartment Owner - Les Tines
A trusted, quality team.
"Pangea were recommended to me when I purchased my property in Chamonix and I have not looked back. They sorted the initial move in and continue to be my local representation doing everything from property checks and maintenance to organising tax payments. It's great to have a trusted, quality team looking after my interests whilst I reside out of country."
Rick Lester
Apartment Owner - Chamonix
Incredibly helpful and efficient.
"After buying a property in Les Houches with all sorts of problems like dodgy electrics, really bad sound insulation and uninspiring interiors we scoured the internet to find someone to help. We called Justin at Pangea who efficiently provided a very comprehensive and "water-tight" quote to solve all our problems. We left him to it and headed back to the UK for four months. When we returned at the beginning of the ski season, our chalet was totally transformed to an impressively high standard. Justin has great attention to detail, employing reliable and reputable builders, electricians, carpenters and plumbers. He managed the renovation from start to finish, checking in with us when decisions had to be made and suggesting solutions when necessary. We have now spent two entire winter seasons in the chalet, we love it and although we now have many local friends and contacts we still prefer Pangea to keep an eye on the place when we are not there. We have found the team to be incredibly helpful and efficient in dealing with any chalet maintenance as well as helping us with ongoing minor queries like cancelling phone contracts and improving our internet connection."
Carol Krosnar
Chalet Owner - Les Houches
First Class.
"Pangea have been first class in helping me manage my property in Argentiere. Their efficiency, attention to detail and general dealings with guests are consistently commented on and I'm sure will be a key driver in bringing people back in the future. Congratulations to the Pangea team, and best of luck in building the business."
Philip
Apartment Owner - Argentière
Responsive, and prepared to go the extra mile.
"Whilst we had some problems with the property, including frozen pipes, during the first few weeks of our stay, Mimi and the team were always responsive, and prepared to go the extra mile, to explore solutions and resolve the problems. I would have no hesitation in recommending Pangea to anyone who owns property in the valley"
Ian & Jackie
Season tenants - Les bois