Concierge Service

Make your stay a magical experience.

We pride ourselves on our local knowledge and there is nothing we enjoy more than making your stay in the mountains a magical experience.

From simple key holding or the occasional guest meet and greets, right through to providing private chefs and ski instruction, our black book is full of the best local contacts and we are here to help you.

Over the years of living here we have discovered many hidden gems that we are happy to share with you. From remote mountain restaurants to kid friendly action packed days out, we are happy to provide advice and assist your needs.

If you are travelling to a birthday, wedding, anniversary or simply looking to make your holiday a unique experience, our Chamonix Concierge Service can tailor a package for your needs and budget.

Concierge services

Available to you and your guests

  • Arrival service
    We can coordinate with you to facilitate your arrival at your property, arranging your transport with airport transfers, taxis or car hire.
  • Personalised Meet and greet
    We offer a bespoke welcoming service, being there in person to welcome you on arrival. Guests will be met by one of our concierge team and introduced to the property. They will be made to feel welcome and have the key features of the property explained together with any house rules applicable. Our concierge will remain on call as a point of contact for the duration of the guest stay should this be required.
  • Key management system
    Alternatively, a prearranged key box remote management system can be used to manage access to your property. Guests will liaise with our concierge team pre-arrival and receive details for accessing the property via a key box system. Key features of the property and house rules will be explained and they will likewise remain on call as a point of contact for the duration of the guest stay should this be required.
  • Welcome hampers & platters
    Arrive to an aperitif consisting of local charcuterie, cheese and bread. Failing that, try a selection of home-made canapés provided by one of our private chefs.
  • Inventory and Conditions reports.
    It is important to maintain an accurate record of the condition of a property prior to any guest stay. Our team are proficient in undertaking inventories and conditions reports prior to guest arrival which helps to ensure the properties are kept in pristine condition.
  • Babysitting services
    As parents, we understand that sometimes you need time and space for yourselves. We work with great childminders and nanny services in the region and are happy to share these contacts.
  • Cleaning & changeovers
    We offer a full cleaning and change-over service and have an exceptional service track record with many of the properties under our management receiving 5 star reviews for cleanliness and service levels.
  • Airport transfer booking
    Our team can organise your travel arrangements to and from resort should you require. We work with the leading transfer providers and taxi operators in the region, offering seamless transport solutions for all your requirements.
  • In resort transport booking
    If you need transport in resort without the stress of driving in snow and ice, we can arrange this for you. We work with taxi operators in the region, offering seamless transport solutions for all your requirements.
  • Private chef
    For larger groups or special occasions, why not treat yourself to a private chef? We have a fantastic portfolio of local chefs that can make your stay even more special. Enjoy the local delicacies and exquisite cuisine in the comfort of your own dwelling.
  • Breakfast delivery
    Breakfast is the most important meal of the day but can be overlooked in the rush to hit the slopes. From a simple croissant and baguette drop off to a fully cooked traditional French or English breakfast, we can organise this for you to keep you well fuelled for the day ahead.
  • Masseur and spa treatments at home
    Let us treat you in the comfort of your second home with massages and beauty treatments. After a hard day on the slopes or a pick-me up for non-skiers we can arrange these services on your behalf to help you achieve true tranquillity during your stay in the mountains.
  • Wine tasting and purchasing.
    C’est la France! There are so many wines to be tasted and there’s no better time to do this than whilst relaxing in the mountains. We work in collaboration with some great stockists and wine professionals that can propose you a selection of wines for your taste and budget.
  • Event management
    Something to celebrate? Our team can help you make this moment magical and unique. We can draw on our full range of contacts and organisational expertise to achieve stunning effects, with the minimum of hassle.
  • Ski pass bookings
    Get your holiday off to a flying start and avoid the queues. We can pre-order your lift passes and arrange for them to be ready for your arrival. If you’re in town to ski, make sure you don’t waste any time in getting started.
  • Ski instruction, private or collective bookings
    We know many great instructors and guides to suit all ages and abilities. Let us put our address book to good use for your disposal
  • Snow clearance
    Ensure you are always first at the slopes. Our extensive network of snow clearers will ensure your driveway remains clean and accessible even after the heaviest of snowfall.