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Pangea Services

32, Place de la Fruitière
Les Houches
France

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Concierge & property management in the Chamonix Valley since 2010

Your Second Home

Our Priority

Buying a property in the Alps is one of the most important decisions you’ll ever make. So it makes sense to ensure it’s in the right hands. At Pangea, we look after your home 365 days a year — routine maintenance, regular check-ins, swift response when it matters — so your investment holds its value and every stay feels perfect from the moment you arrive.

 

Your single point of contact. Always available. Always on the ground.

Let's talk about your property

Attention to detail and professionalism is exceptional

“Quite simply we wouldn’t enjoy our time at our chalet as much were it not for Pangea. They have been by our side for a few years now and have given us the confidence to undertake substantial renovations and improve so many aspects of our lives here. Our chalet is always beautifully presented for our arrival, our car clean and fuelled, the hot tub hot and the wine on ice. Their attention to detail and professionalism is exceptional and we always know that our home in the Alps is in good hands”

Martin Reith

Chalet Owner - Les Nants

A real pleasure to work with

“Mimi was excellent in managing our guests and is a real pleasure to work with. I highly recommend her and the Pangea team for all your concierge needs.”

Rupert Mitchell

Chalet Owner - Les Houches

Their advice has been invaluable

“I am extremely impressed with the level of service which the team at Pangea provides. Friendly, professional and always on hand to sort out problems, I can relax and know that both our property and our guests are in excellent hands. In addition, their advice has been invaluable in helping us to increase our rentals. I would have no hesitation in recommending Pangea to anyone who owns a property in the area.”

Janes Barnes

Apartment - Argentière

First Class.

“Pangea have been first class in helping me manage my property in Argentiere. Their efficiency, attention to detail and general dealings with guests are consistently commented on and I’m sure will be a key driver in bringing people back in the future. Congratulations to the Pangea team, and best of luck in building the business.”

Philip

Apartment Owner - Argentière

SIMPLE, TRANSPARENT PRICING

No all-inclusive packages, no opaque fees. At Pangea, the principle is straightforward : an annual membership of €600 ex. VAT opens the door to our full range of services and network. From there, you choose what you need, when you need it — and you only pay for that.

 

One-off inspection, full management, emergency response or a fully tailored solution — every owner is different, every property too. We adapt to you, not the other way around.

Let's build your bespoke package

YOUR PROPERTY DESERVES BETTER THAN IMPROVISATION

From firewood delivery to special event organisation, boiler servicing to emergency snow clearance — nothing is too small, nothing too complex. We’re here, on the ground, to handle everything on your behalf. Because a mountain home demands constant attention. And because you deserve to enjoy it, not manage it.

 

We handle everything — get

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Concierge Services

Our concierge services are available to owners, their guests and all party coming to stay through our rental solution. 

We offer a bespoke welcoming service to ensure a smooth arrival. All guests are contacted prior to their arrival in resort to ensure they have all the access details to the property. An online welcome book for the property is shared which contains all the key infos about your home as well as our best tips & suggestions. Our concierge will remain on call as a point of contact for the duration of the guest’s stay should this be required. Your guests will feel welcome and looked after.
It is important to maintain an accurate record of the condition of a property prior to any guest stay. Our team are proficient in undertaking inventories and conditions reports prior to guest arrival which helps to ensure the properties are kept in pristine condition.
We offer a full cleaning, linen and change-over service and have an exceptional service track record with many of the properties under our management receiving 5 star reviews for cleanliness and service levels.
Make the most of your time in the mountain without any compromise. Who said that you had to choose between staying at home or going out for dinner? From a simple “ready-to-heat” family meal to fine dining at home with one of our private chefs, our concierge will tailor the best solution for you, your guests & family.
C’est la France! There are so many wines to be tasted and there’s no better time to do this than whilst relaxing in the mountains. We work in collaboration with some great stockists and wine professionals that can propose a selection of wines & alcohol for your taste and budget.

Our discreet, professional and caring Housekeepers can prepare & refresh your home during your stay. Service available to owners on request.

Let us treat you in the comfort of your second home with massages and beauty treatments. After a hard day on the slopes or a pick-me up for non-skiers we can arrange these services on your behalf to help you achieve true tranquillity during your stay in the mountains.

Meet & enjoy your time on the mountain with our handpicked  instructors & guides. We can also help you choose the right ski school and understand the different skiing areas Chamonix has to offer. Avoid the crowds & queues : our concierge team can assist you with getting your skis waxed, ski pass pre-purchase & delivery, rental equipment organized & delivered.

As parents ourselves, we understand that travelling with kids needs to be made easy. Travel cots, high chairs, activity & babysitters recommendations available.

Property management Services

We assist you with your administrative procedures: utility bills, choosing an internet service provider, dealing with French authorities, and correspondence in French.

Our preventive maintenance approach helps save time and reduce costs while ensuring your home is properly maintained during your absence. Regular visits help anticipate potential issues and avoid expensive repairs, thanks to our qualified team capable of handling all maintenance work.

If you face a difficult problem to solve, we are here to help. With our experience, we assist property owners in resolving issues, whether small or complex, until they are fully solved.

We carry out regular visits to your property to ensure everything is in order, in compliance with insurance requirements, and to give you complete peace of mind.

If your property is part of a condominium, we can assist you with understanding how it works, translating documents, and representing you at meetings.

We maintain your outdoor spaces all year round, including gardening, lawn mowing, planting, and watering. In winter, our teams also provide snow removal to keep your access clean and safe.

Our qualified team of professionals handles all your plumbing and electrical needs, from small repairs to larger works, using reliable, insured local craftsmen.

We carry out property improvement works, including outdoor landscaping, interior renovation, or larger projects, to enhance both the appearance and value of your property.

Something happened? We’re here. We’ll help. Count on us.

We monitor your mountain property in extreme weather conditions and increase the frequency of visits during high-risk periods to ensure it remains in good condition and give you peace of mind.

We monitor your mail, handle important documents on your behalf when action is required, and prevent the accumulation of unwanted mail to help protect your property.

Our cleaning team provides a tailor-made service including housekeeping and laundry, whether for your personal linen or rental properties, helping you free up time from daily chores.

We monitor your wood supply during our visits and can arrange restocking with your approval, including delivery and storage of the wood, to ensure your comfort during winter.

We regulate your heating according to the seasons and perform annual boiler maintenance to ensure safety, energy efficiency, and reduced emergency repair costs.

We carry out regular visits to ensure your wellness facilities, such as spas, swimming pools, and hammams, remain clean and fully operational.

We can stock your refrigerator with essential items or local specialties, as well as your preferred beverages, to prepare for your arrival with complete peace of mind.

To celebrate an event, we assist you in its organization using our network of partners and our expertise to create a unique and hassle-free experience. 

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