Concierge Services for Your Property in the Chamonix Valley
Conciergerie for Your Second Home
Our Priority
A second home in the Alps should feel effortless, not like another thing to manage from a distance. That’s the starting point for our conciergerie service: someone on the ground, keeping the property ready and taking care of what your stay needs before you ask.
One Point of Contact
Every request goes to the same person, not a call centre or a rotating team. That contact knows your property, your preferences, and who to call to get things sorted quickly, so your time in Chamonix goes on the mountain, not on the phone.
SIMPLE, TRANSPARENT PRICING
No all-inclusive packages, no opaque fees. At Pangea, the principle is straightforward : an annual membership of €600 ex. VAT opens the door to our full range of services and network. From there, you choose what you need, when you need it — and you only pay for that.
One-off inspection, full management, emergency response or a fully tailored solution — every owner is different, every property too. We adapt to you, not the other way around.
YOUR STAY, TAKEN CARE OF, START TO FINISH
From stocking the fridge to booking a ski lesson, arranging dinner to sorting a last-minute request, we take care of it so you don’t have to. One point of contact, on the ground, for whatever your stay needs.
Concierge Services
Our concierge services are available to owners, their guests and all party coming to stay through our rental solution.
Arrival and check-in
Every guest is contacted before arrival, so they arrive with everything they need: door codes, directions, and the practical details for settling in. An online guide to the property covers the essentials, along with our own local tips. We can also arrange transfers from the airport or train station, and our concierge stays on call for the rest of the stay.
Housekeeping and linen
Cleaning and linen are handled as one continuous service, so the property is ready for the next stay without a gap in between. Our team takes care of the laundry too, beds made and towels changed, so nothing is left half done at changeover. This runs the same way whether the last stay was a paying guest or your own family.
In-home dining and private chef
Staying in doesn’t mean cooking. From a ready-to-heat family meal to a full dinner service with one of our private chefs, we can arrange dining to suit the evening you want, in the comfort of the property.
Restaurant recommendations and bookings
For nights out, our team knows which restaurants are worth the walk and which tables need booking ahead. That local knowledge changes with the season, so what you get is current, not copied from a guidebook.
Wellness: spa, sauna and treatments
Massages and beauty treatments can be arranged in the comfort of the property, recovery after a day on the slopes, or a quiet afternoon for non-skiers. If a treatment needs to be rescheduled, the same concierge contact sorts it out.
Private event organisation
For a celebration or a gathering at the property, we handle the organisation through our network of local partners, catering, entertainment, whatever the occasion calls for, so you’re not managing the details yourself.
Grocery and fridge stocking
We can stock the fridge with groceries before you arrive, so the property feels lived-in from the moment you walk in rather than empty. Let us know what you like, and we’ll have it waiting.
Wine cellar service
C’est la France, after all: there’s no shortage of wine worth trying. We work with local stockists who can put together a selection to suit your taste and budget, ready in the cellar before you arrive.
Wood delivery
Wood for the fire is delivered and stacked ahead of your stay, one less errand on a travel day. We can keep an eye on your supply between visits and arrange a top-up when it’s running low.
Lift passes and ski lessons
Ski passes for the Chamonix Valley stations and resorts further afield can be booked through your concierge, so there’s no queuing on the first morning.
We work with instructors and guides we know personally, and can help you choose the right ski school for your level.
Mountain and outdoor activities
Beyond skiing, we arrange activities such as paragliding, along with the transport to get you there, so a full day out doesn’t need three separate bookings.
Child equipment and family services
Travel cots, high chairs, and ski equipment for children can all be arranged ahead of your stay, along with recommendations for local babysitters. As parents ourselves, we know travelling with kids works better when the basics are already sorted, à la carte if that’s all you need.
Frequently asked questions about conciergerie in Chamonix
What does a concierge service include?
Concierge services cover the tasks that make a stay run smoothly: housekeeping, managing bookings and communication with guests, and the logistics that come with looking after a second home. Mid-stay cleaning, a fridge stocked before you land, a fix sorted before you notice it’s broken, the included services stretch from arrival to departure.
Concierge services in Chamonix cater to property owners and their guests alike, whether the property is occupied by family this week or a paying guest next.
Why concierge services make a difference to a stay in Chamonix-Mont-Blanc
Demand for accommodation in the Chamonix Valley runs through the year rather than peaking in one season. There is skiing in winter, but walking, trail running and mountain sports are just as popular, if not more so, through summer.
That’s why concierge support matters whether you’re in the property yourself or letting it out to guests: whatever the month, someone needs to be on the ground.
We work with a network of reliable providers, local plumbers, cleaners, ski instructors, drivers, rather than trying to do everything in-house. That’s what keeps a short-term rental or seasonal rental running smoothly. It shows up in the customer reviews our properties receive year after year.
In peak weeks, over Christmas or during the busiest fortnight of the ski season, booking concierge services ahead of time matters. Demand for good local teams outstrips supply, and last-minute requests aren’t always possible.
Are concierge services available around the clock?
Many of ours are. Our concierge stays on call for the length of a guest’s stay, and for anything urgent, help is available 24/7.
Can I book individual services rather than a full package?
Yes. Concierge services are often charged separately by activity, so you can pick what you need à la carte, rather than paying for a package that includes things you won’t use.
What if something goes wrong during the stay?
Your concierge contact handles it directly, whether that’s a maintenance issue, a rescheduled booking, or a last-minute request, without you needing to coordinate several people yourself.